KOLBUS machines run better with KOLBUS Service


Customer Service is something that we at KOLBUS take particularly seriously. In these current tough business conditions we know it is vitally important that customer needs are met quickly and efficiently. The Milton Keynes address is a central point of contact. From our base here we can quickly assess your needs and co-ordinate whatever support is required.


KOLBUS UK – always there to help 24/7

If the requirement is urgent then our free telephone service and spares hotline is the fastest route to assistance. This 24/7 service is designed to make sure that KOLBUS customers suffer the shortest downtime and receive any parts required as fast as possible, most are despatched for next day delivery from our warehouse at the Milton Keynes headquarters.

KOLBUS Care Machine Inspections offer planned machine maintenance at discounted rates for parts and labour, together with a 90 day guarantee.

Having researched the most commonly ordered replacement parts KOLBUS have put together special discounted Spare Part Packages for a whole range of KOLBUS machines.

The KOLBUS 3·60 is a service option, available on newer machines, for customers who can tailor the level of remote internet support they receive. In the event of a machine fault or breakdown information can be exchanged for on-line diagnosis and rapid assistance. Should parts be required more than 97% can be delivered next day from stock – as with any customer requests for spare parts.

To arrange an inspection contact
Darren Bunyan
Service manager
Tel. 01908 317878
darren.bunyan@remove-this.kolbus.co.uk


Contact
Ray Rowswell 
Spare parts manager
for more details
Tel. 01908 317878
ray.rowswell@remove-this.kolbus.co.uk